Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy and medical technologies, providing services and solutions to increase industrial productivity and efficiency. Since merging with Gardner Denver in early 2020, we have more than 300 years of combined experience and innovative expertise.
Are you looking to make an impact in a global environment?
We are searching for a Manager Field Service Engineering in Tampere, Finland.
As Manager Field Service Engineering, you will be a team leader for our technical service support team (3 employees). Your key areas of responsibility include technical service support, warranty processing, technical service training and parts support. You will work with our global customers, our global sales teams, and internal teams such as customer service, production, engineering, purchasing and quality teams. Our customers are global OEM customers, and Marine key account. Additionally we support other IR manufacturing for the products we manufacture in the Tampere plant.
Your responsibilities:
- Supervising the service support team, and responsibility of selected key accounts.
- Scheduling the repair shop workload including warranty inspections and repair work for our customers' products
- Reporting customer experiences and warranties according to the company quality system
- Communicating customer experiences to new product development team and developing service programs for new and customized products
Your qualifications and key competencies:
- Bachelor’s or Master’s degree in electrical or mechanical engineering, or similar
- Experience in mechanical engineering
- Familiar with SAP or similar ERPs
- Fluent written and spoken Finnish and English
In return we offer...
An interesting position within a global company where you will be a part of a team who contributes to the success of the organization. You will have opportunities for personal development and growth. We offer an array of benefits provided for our employees in our global environment including a competitive compensation package and an employee share ownership program.
Did this opportunity spark your interest?
For more information about the position, please contact hiring manager Tapio Vaihtamo (Manager Aftermarket) tel. +358 205 44 3885 on May 16th 1-2 pm EEST, May 17th 2-3 pm EEST, or on May 23rd 2-3 pm EEST. Send in your application attached with your CV as soon as possible, latest June 4th, 2023. Please note that we will be proceeding with the recruitment process during this time.
We are looking forward to meeting you!
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.
