Customer Service / Order Entry Representative ‌‌
Location: Buffalo New York
Description: Affinity Executive Search is employing Customer Service / Order Entry Representative ‌‌ right now, this position will be placed in New York. For detail informations about this position opportunity kindly see the descriptions. We are currently seeking a Customer Service Representative to join our Channel Services team. The Customer Service Representati! ve will be responsible for receiving phone inquiries from customers, taking and entering orders, and providing information such as product technical data, pricing, scheduling, shipment and delivery data. The CSR will also provide Field Sales Managers, Territory Managers with information and assistance.
Essential Duties and Responsibilities
Receive and initiate telephone communications with customers and company personnel at all levels of the organization.
Enter orders and other forms of specific product or customer information via keyboard and data screens to the computer.
Interface with expediter, credit, product standards, warehouses, plant personnel to check deliveries on orders and quotations.
Quote prices to customers on inquiries and confirm in writing if required.
Use computer and customer files to look up order information and retrieve information from sales catalogs.
Participate on project and problem solving teams.
Learn the or! ganization's products, services and policies through various t! raining programs.
Qualifications
Education and Experience
High school graduate but Associate's degree from two-year college or technical school preferred; up to five years' related experience with a manufacturing company
Must be able to apply to objectively analyze/resolve customer related questions. Must have strong telephone and interpersonal skills and be able to function in a fast paced environment. Well organized and thorough with details and follow-up.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Affinity Executive Search.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Fri, 13 Sep 2013 00:42:48 GMT
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