Operations Administrator/Data Analyst [United States]

 

FRSTeam is a franchise company that sells and manages franchise businesses specializing in the restoration of textiles, electronics, and other contents damaged by smoke, fire, or water losses. We are an industry leader in this unique market space. FRSTeam has over fifty locations across the United States and Canada.

We are seeking a full time Operations Admin Coordinator to add to our expanding corporate team. This position is an exciting and challenging opportunity for someone with great organizational, multi-tasking, customer service, reporting, and communication skills. If you like supporting a team that works in a fast-paced environment and enjoy variety in your day-to-day responsibilities, we would like to hear from you.

General Duties and Responsibilities

• National claim dispatching

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  • 8a-5p PST Mon-Fri and every 4th weekend rotation

• Total Loss valuation using XactContents and other internet sources

• QA review of estimate and claim information

• Communicate and follow up with FRSTeam offices

• Document all dispatch and QA work performed

• Other duties or projects as assigned

Skills Required:

• Phone skills

• Ability to operate a computer

• Xactimate, Xactanalysis, DASH, and Microsoft suite software knowledge required

• Ability to interface in a professional manner with all FRSTeam owners & their staff

• Ability to multi-task, be detail oriented, organized, and able to handle multiple assignments

• Positive, polite, and cheerful attitude

• Discreet demeanor, confidentiality required for various projects

We Offer:

• Starting wage: $50k-$60k annually

• Work from home, some weekend work

• Potential for growth and development

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

FRSTeam is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. FRSTeam makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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