Benefits Coordinator [United States]

 

Benefits Coordinator

North Orange County Community College District

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Position Number: 2015646P

Location: District Services

Department: District Human Resources

Percentage of Employment: 100%

Months of Employment: 12 Months Per Year

Work Schedule: Monday- Friday, 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)

Job Description:
Coordinates the day-to-day administration of the District's employee benefit programs, including medical, dental, vision, group insurance, and tax sheltered annuities; ensures compliance with COBRA and other applicable government regulations; assists in the administration of contracts and agreements and resolution of administrative problems with benefits providers and third party administrators as directed; researches and resolves problems related to benefits programs; documents and maintains administrative procedures for assigned benefit processes.

Assists employees and retirees with benefit-related matters; explains benefit provisions; arranges and conducts employee information presentations including benefits orientations for new employees; responds to inquiries from employees, retirees, dependents, and external agencies regarding benefits programs.

Coordinates employee benefit enrollments and terminations; determines benefits eligibility and effective dates; plans and implements open enrollment activities and other benefits-related events; processes employee benefit election forms; performs daily processing of employee benefit additions and change requests and provides appropriate follow-up communication; verifies eligibility and processes adjunct faculty health premium reimbursements.

Ensures currency of benefits-related information in applicable databases; ensures timely and accurate data entry of benefits changes and additions; extracts and compiles data from information systems; prepares reports and records utilizing word processing and spreadsheet software; processes year end reports.

Verifies, audits and reconciles invoices; processes vendor payments in accordance with schedules and timelines; coordinates the processing of tax sheltered annuity (TSA) contributions with third party administrators as required; coordinates with the Finance Department to ensure timely and accurate administration of the retiree benefits payroll.

Prepares and processes payroll deduction forms and coordinates deductions with the Payroll Department; ensures timeliness and accuracy of payroll deductions and makes corrections and adjustments as necessary.

Maintains files and statistical data related to benefits programs; ensures files and records are up to date, in order, accurate and properly documented; prepares related reports as directed.

Prepares correspondence and other written materials as required; develops, updates and maintains forms, documents, records and materials necessary for implementation of benefits programs and communication of benefits information to employees; ensures timely distribution and delivery of materials; receives and routes mail.

Trains and provides work direction and guidance to others as directed.

Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned.

Primary Purpose:
This position is responsible for performing a variety of comprehensive, complex and technical duties in the coordination and day-to-day administration of the Districts Employee Benefit Programs.

Working Relationships:
The Benefits Coordinator maintains frequent contact with district employees, retirees, accounting, payroll and human resources personnel, benefits providers and benefits third party administrators.

Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and objectives
Knowledge of employee benefits programs and administration
Knowledge of federal and state regulations pertaining to employee benefit programs
Knowledge of record keeping techniques
Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary
Knowledge of applicable computer software applications
Ability to learn and apply benefits programs in a fair and objective manner
Ability to process data and documents in accordance with prescribed procedures
Ability to audit and reconcile benefits billings
Ability to review processes and information to identify discrepancies and deviating circumstances
Ability to make arithmetic calculations quickly and accurately

Ability to operate a variety of office equipment such as calculator, computer, copier, etc.
Ability to interpret, apply and explain rules, regulations, policies and procedures
Ability to analyze situations accurately and adopt an effective course of action
Ability to plan, organize and prioritize work
Ability to work independently with little direction
Ability to work confidentially with discretion
Ability to meet schedules and time lines
Ability to understand and follow oral and written directions
Ability to communicate effectively, both orally and in writing
Ability to establish and maintain effective working relationships with others
Ability to understand scope of authority in making independent decisions

Special Requirements:
This position requires a valid drivers license. Incumbent may be required to travel off site for business reasons. All employees driving personal, leased, or district-owned vehicles for District related activities must certify possession of a valid Drivers License. Employees must certify that personal vehicles are covered by automobile insurance as required by California law. (Administrative Procedure 7400, Section 4.0) If selected as a finalist and/or given an offer of employment for this position, you will be required to provide your valid Drivers License information. Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.

Coursework must be verifiable on a legible transcript. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.

Minimum Qualifications:
High school diploma or GED
Minimum three (3) years experience in benefits administration or two (2) years experience in benefits administration supplemented by applicable college-level coursework and/or related experience.
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Desirable Qualifications:
HR Knowledge: Understanding of broader human resources functions and practices, including employment laws and regulations and HR policies and procedures.

Experience with Enterprise Resources Planning systems (e.g., Banner, PeopleSoft) and/or various software applications, entering data and generating reports

Experience in Benefits Administration and/or benefits-focused role, such as a Benefits Coordinator or Benefits Administrator. This includes experience in managing open enrollment processes, handling employee benefit inquiries, and working with benefit providers.

Experience analyzing benefit plan data, identifying trends, and providing insights for improving benefit offerings or addressing employee needs.

Customer Service Orientation: a strong commitment to providing excellent customer service to employees, responding promptly and professionally to inquiries, and resolving issues in a timely manner.

Certifications: Possession of relevant certifications such as Certified Employee Benefits Specialist (CEBS), Professional in Human Resources (PHR), or Society for Human Resource Management Certified Professional (SHRM-CP).
Experience supporting an organization/company in diversity, equity, inclusion, anti-racism, and accessibility efforts.

Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

Working Conditions:
District office environment; subject to constant interruptions and frequent interaction with others; to sitting for long periods at a time (up to 2-3 hours); repetitive use of upper extremities including hand coordination activities; occasional travel to other locations to attend meetings or conduct work.

Salary Range: $5,460 - $6,588 Per Month

Number of Vacancies: 1

Posting Number: 2015646P

Open Date: 06/22/2023

Close Date: 7/10/2023

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