The Business Analysis Associate under direct supervision will be responsible for performing research and analysis to support business operations. For a specific business unit, assists with documenting and tracking business and functional requirements to solve small business problems through enabling technology and/or improved business processes. Work completed would assist with a specific business unit, process, or other focused solution context (domain) but may also support work with technical partners to communicate business requirements.
Assist with determining, documenting and tracking requirements for changes to business processes, policies, information, and information systems for small business problems.
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Support communication and validation of requirements with stakeholders and identified SMEs.Create desk top procedures and job aids, by documenting “as is” and developing the “to be state” according to business area need.
Assist with business readiness activities including the communication plan to support changes to technology, processes and people.
Contribute to the development of new procedures, production of specifications for system changes or recommendations for product and/or process changes. Assist management and staff to implement changes.
Gather data, perform analysis, and prepare reports on business area performance as it compares to metrics/industry benchmarks (i.e. corporate scorecard).
Distribute reports and explain results to appropriate staff. Work with trainers to develop training programs that target problem areas.
Support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed.
Hiring Requirements
- Bachelor's degree or advanced degree (where required)
- 0-2 years of experience in related field.
- In lieu of degree, 3+ years of experience in related field.
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