Relationship Officer
Location: New York New York
Description: HSBC is in need of Relationship Officer right now, this job will be placed in New York. For detail informations about this job opportunity kindly see the descriptions. Coordinate the business development activities for aligned Relationship Manager(s). Also responsible for providing a high level of customer service to clients, facilitating the on-boarding of new client accounts, facilitating the vi! sitation process for all existing clients, managing day-to-day activities associated with the maintenance of all KYC data in accordance with robust HSBC standards.
New Business Development Activities:
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Assist Private Bankers in meeting their revenue and PUM growth goals by Identifying cross selling opportunities and appropriate portfolio diversification
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Coordinate customer interactions and introductions with other business partners as required (eg. GBM, CMB, RBWM)
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Perform research, information gathering, etc. on new product offerings
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Prepare proposals for new and existing clients
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Coordinate pre-call planning with product partners
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Conduct client analysis (performance) and product evaluation / recommendations
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Follow up on sales activity discussions
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Facilitate marketing activities directed by your Bank! er
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Conduct periodic client reviews for ex! isting investment clients
Client interaction:
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Attend client meetings and events as requested by RM
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Accompany Relationship Managers on customer calls to provide information about account opening requirements and product information
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Support RMs by
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Assist with preparation of pipeline and highlights
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Monitor upcoming visitation reports and ensuring timely visits
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Source Information from Clients as needed
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Ensure complete and accurate KYC information by
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Collecting all required information from client
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Completing profiles on RMD/EPIC, including client profiles, account profiles, new account approval forms, visitation forms, etc
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Ensuring adequate source of clients wealth is documented
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Provide account opening service to new and existing clients by !
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Understanding the specific documentary requirements for each type of account opened
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Providing client with the required account opening forms
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Ensuring receipt of applicable forms and addressing missing information
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Completing documentation checklist
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Submitting RAU search queries and analyzing search results
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Compiling new account package and working with DCU and AML to get account approved and opened
New clients only by ensuring:
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Checks are sent to client
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Correct account type is selected
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Credit cards are obtained
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Internet access is obtained
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Manage the processes associated with securities transactions (where applicable)
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Provide assistance in preparing new account proposals. Ensure completeness and accuracy of all custom! er documentation and files, including obtaining references from other C! ompany entities as required
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Develop comprehensive knowledge of all HSBC products
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Ensure activities comply with pertinent internal policies, including Know Your Customer, and external regulations
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Communication with HSBC officers and other business partners involved in the maintenance of internal control standards and the development of related procedural guidance
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Support the Company’s Diversity programs.
Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report control weaknesses, compliance
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Perform other job-related duties as assigned
Management of Risk
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Each employee must be aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations
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Each employee mus! t ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
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Each employee must promote an environment that supports diversity and reflects the HSBC brand
Observation of Internal Controls
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Each employee must maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Any failures to comply with the above should be reflected in year end performance assessments
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Each employee must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
Q! ualifications
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Minimum of seven years proven and pr! ogressive private banking and related financial services industry experience or equivalent
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Bachelor’s degree in business, related field or equivalent experience
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Series 7 and 63 are required
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Strong research, communication, organizational analytical, customer service, sales and problem-solving skills
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Sound knowledge of private banking products, markets and traditional and non-traditional service providers
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Ability to manage multiple and changing priorities with tact, diplomacy and confidentiality
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Strong knowledge of regulations affecting area of responsibility
Job Field
:
Private Banking
Primary Location
:
North America-United States-New York-New York
Schedule
:
Full-time
Shift
:
Day Job
Job Posting
:
15-Jul-2013, 0! 5:00:00
Unposting Date
:
27-Jul-2013, 04:59:00
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to HSBC.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Mon, 15 Jul 2013 04:16:07 GMT