POSITION(S) I AM APPLYING FOR
Billing Specialist
The Billing Specialist is responsible for processing client billing in a variety of formats depending upon the needs of the client, printing of pre-bills and/or final bills for lawyers’ review, researching and answering billing and/or Finance related questions from lawyers, assistants and clients, as well as, inputting and updating invoices in the accounting system. This position reports into the Manager of Billing.
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Responsibilities:
Understand and comply with individual client billing guidelines
Utilize accounting tools for tracking client specifics
Some invoices will require submission through our E-billing system (E-Hub), or directly into client sites.
Process client bills (making/confirming appropriate edits to drafts).
Research questionable time/cost entries and pull back up as necessary.
Review finalized invoices for quality and accuracy.
Ensure monthly billing is completed by firm deadlines.
Resolve specific billing issues (fix client bills) assigned to you from your supervisor, collections team or from billing lawyers or assistants.
Prepare documentation to obtain approval for write offs and write downs, etc.
Assume responsibility for managing each lawyer’s portfolio of unbilled time/costs, providing status reports to management as needed.
Conduct regular unbilled and A/R maintenance to keep reports current.
Provide billing/payment histories and conduct research should a question arise.
Convey information via excel spreadsheets as needed.
Assist billing lawyers with collection of accounts receivable.
Assist with Finance questions and paperwork relating to Trust transactions.
Assume additional responsibilities as requested.
This role requires 60% in office presence; remote work is permissible 40% of the time.
Qualifications:
Associate's or Bachelor’s degree preferred.
5+ years billing experience in a professional services environment. Elite 3E or other relevant billing software experience preferred.
Experience with multi-currency billing and/or Canadian taxes preferred.
Regular, consistent attendance is an essential function of the job.
Possess excellent written and verbal communication skills.
Strong organizational and administrative skills.
Attention to detail and ability to execute through to completion.
Creative problem solving skills, reasoning ability and logical thought process.
Ability to work under pressure, prioritize competing demands and meet various deadlines.
Demonstrated ability to professionally interact and collaborate with colleagues at all levels.
Ability to work independently and as part of a team.
Outstanding sense of customer service.
Enthusiastic, proactive and positive attitude.
Ability to handle confidential matters with discretion.
Must be self-motivated to produce quality work.
High level of integrity and honesty.
Excellent computer skills, including proficiency in using Microsoft Word, Outlook and Excel.
Ability to quickly get up to speed and master new applications and software is critical.
Flexibility to work overtime when necessary.
This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.
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