Seeking for a Medical front desk receptionist/ back office for an Urgent Care facility. We are seeking a friendly, detail-oriented, and organized candidate for full-time/ Part Time front office / back office position. SPANISH SPEAKING IS A MUST.
DUTIES AND RESPONSIBILITIES:
The Medical Office Receptionist serves patients by greeting and assisting them on the phone or in person.
Additionally, the receptionist schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality patient care
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- Welcomes patients and visitors by warmly greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Comforts patients by anticipating patients anxieties; answering patients' questions; maintaining the reception area
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Helps patients in distress by responding to emergencies with empathy and appropriate response.
- Protects patients' rights by maintaining confidentiality of personal and financial information
. Maintains operations by following policies and procedures; reporting needed changes.
- Experience in medical front office procedures preferred and knowledge of medical terminology.
- Ability to always demonstrate the highest level of performance and behavior standards
- Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
- Demonstrated attention to detail, ability to multi-task, and flexible;
- Knowledge of standard office machines including copier, fax, multi-line telephone, printers, etc.
- Ability to be a team player; support and assist team members
*Ability to work in a fast-paced environment
*Excellent verbal and written communication *Punctual/Reliable
BACK OFFICE INCLUDES ANYTHING FROM FILLING OUT LAB REQUISITION, COLLECTING BLOOD AND URINE SPECIMEN, SCANNNG AND UPLOADING DOCUMENTS , TAKING PATIENT VITALS, DOING EKGS, ETC.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Weekends as needed
Work Location: In person
