About Our Company
At Family Care Specialists - an Altais Clinical Services Subsidiary, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. Doctors today are faced with the reality of spending more time on administrative tasks than caring for patients. Physician burnout and fatigue are an epidemic, and the healthcare experience and quality suffer as a result. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve
About Your Team
Are you looking to work with a high performing, fast growing and dynamic Clinic team? Altais and our subsidiaries, form one of the most recognized medical groups in California. We are 3,000+ physicians, working in over 41 cities in California, caring for more than 350,000 patients. If working in a mission driven organization supporting highly competent, hard-working, thoughtful clinicians who value good ideas and are passionate about reshaping healthcare excites you, then we are thrilled to welcome you to your new career.
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About Your Work
Under general supervision of Practice Operation Supervisor, the Receptionist role is responsible for providing a welcoming, professional greeting to patients and other visitors to the practice and performing administrative functions that contribute to keeping the medical practice running efficiently.
You will focus on:
· Greets and registers patients for their appointment; provides the necessary paperwork, confirms and/or updates insurance coverage and patient demographic information
· Collects patient balances and co-pays, appropriately tracks and records all payments collected and assists patients with their benefits questions
· Supports incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team
The Skills, Experience & Education You Bring
- High School Diploma or GE
- EMR - EPIC experience
- Level 1 has 2+ years of experience, Level 2 has 4+ years experience
You Share our Mission & Values
- You are passionate about improving the healthcare experience and want to be part of the Altais mission.
- You are bold and curious- willing to take risks, try new things and be creative.
- You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
- You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
- You co-create, knowing that we can be better as a team than individuals. You work well with others, collaborating and valuing diversity of thought and perspective.
- You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.
Clinic Info:
- Hours of Operation: M-F / 8a-5p
Benefits:
Fully Benefited with HMO/PPO Options + Dental and Vision! Generous Time-Off with 17 Days of PTO + 10 Paid Holidays.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Suite 402 Los Angeles, CA 90033: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
