Summary
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Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.
The Manchester Grand Hyatt is looking to fill the role of Security & Safety Host. To join Hyatt’s diverse team of security and safety professionals, please review the roles, responsibilities, and qualifications listed below:
Responsibilities:
- Conduct foot patrols of the hotel’s property, to include lobby/outlet areas, guest room hallways, parking garage, hotel perimeter, convention space, etc.
- Respond to various on-property incidents, to include, but not limited to, medical emergencies, trespassers, noise complaints, lost/missing items, guest needs, etc.
- Prevent unwanted visitors from entering the property, and safely escort any non-guests/unwanted visitors from the property.
- Effectively monitor CCTV systems, alarm systems, emergency phone lines, and other aspects of the property’s dispatch center on an as-needed basis.
- Complete detailed, and accurate incident reports in a timely manner, after critical incidents occur.
- Partner with responding law enforcement and fire departments, as needed.
- Administer basic CPR and First Aid, as needed.
- Respond to, and strategically remedy various guest requests, in order to retain guest business, and overall brand protection.
Qualifications:
- Minimum of one-year security-related experience recommended.
- Strong verbal and written communication skills.
- Ability to complete security reports in a web-based system with minimal guidance.
- Ability to work a flexible schedule, to include weekends, holidays, as-needed overtime.
- Proficient in computer skills, two-way radio operation, various software programs.
- Must be able to stand for long periods of time, and walk moderate distances.
- Must be able to work in both individual, and team settings.
- Must be customer/guest service-minded at all times.
The hourly rate for this position is $24.50/hr.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, and many more!
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time and walk moderate distances
- Must be able to work a flexible schedule, including weekends and holidays
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Proficient in basic computer skills
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Previous security experience preferred
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