Customer Service Representative
Location: Syracuse New York
Description: Anoplate is employing Customer Service Representative right now, this vacancy will be placed in New York. Detailed specification about this vacancy opportunity please give attention to these descriptions. Overview:
The Customer Service Representative must have excellent interpersonal skills that allow for effective working relationships with our diverse customer base, colleagues, and production team; this includes listening, sales, and problem solving skills. Responsibilities include initiating customer communications with initial contacts and appropriate follow-up regarding customer’s parts, create and maintain records of customer interactions and transactions, recording details of inquiries, complaints, and taking steps to help resolve customers issues. Work with ! internal production staff to ensure that appropriate changes w! ere made to resolve customers' problems and notify them of results and any planned adjustments.
Qualifications:
Associates or bachelor’s degree preferred/High School Diploma required. Must possess the ability to interpret historical data and assess current Company capabilities with customer needs and identify capability mismatches. Requires intermediate computer skills, positive and professional oral and written communication skills, excellent customer service, effective and efficient time management, interpreting blueprints, paying close attention to detail and basic math skills (add, subtract, multiply, divide, compute rate, ratio and percentages.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Anoplate.
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This vacancy starts available on: Tue, 18 Feb 2014 19:05:08 GMT