Billing Specialist

 

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Ever wanted to help build the organization you always wanted to be a part of? At Norwood we’re forging our own path. We’re a remote-first staffing and consulting company specializing in mid-Revenue Cycle management within the healthcare industry. Our team of experts have placed thousands of professionals that support organizations ranging from small, community-based hospitals to the largest healthcare systems in the nation. Our mission? Bringing health to hospitals’ bottom lines.

We are looking for a detail-oriented and relationship-driven Billing Specialist to be a trusted partner to our clients and operations group. The Billing Specialist plays an integral part of our dynamic organization, responsible for a broad range of responsibilities in support of the overall finance function but with a primary focus on billing and accounts receivable.

The ideal individual possesses a high sense of urgency, a passion for continuous learning, and puts relationships, integrity, and authenticity front and center to make their 90,000 hours matter for something beyond punching a clock.

This is a full-time remote position reporting to the Employee Operations Manager.

At Norwood, we’re looking for people who:

· Are sincere, energetic, and adaptable

· Feel a strong sense of ownership and accountability over their work

· Are energized and motivated when problem solving

· Love to learn and are solution oriented

· Leave a place in a better state than where they found it

· Enjoy being a part of a team while also working independently

· Will throw down in a competitive game of rock, paper, scissors

Does this sound like you? If so, keep reading to learn more about Norwood and how this role could be your next career move!

You’re excited about this role because you’ll get to:

· Manage the creation and distribution of all client invoices across multiple service line and project structures in a timely and accurate manner

· Oversee the collections process, ensuring payment is in line with contractual obligations and escalating as appropriate

· Conduct analysis and complete factoring reports and invoices

· Review and align billing/invoicing procedure to address company and client requirements

· Maintain and comply with third-party vendor invoicing procedures

· Run and send regular reports on key financial metrics to leadership

· Maintain records of invoices and payments in Bullhorn Backoffice

· Issue credit memos and updated invoices to clients as needed

· Contact clients to ensure payment of overdue outstanding invoices

· Partner closely with Payroll Team to ensure accuracy of billable hours

· Provide excellent customer service to client inquiries

• Run credit checks for new clients
• Provide timely and responsive resolution to other teams and external partners for any finance and/or billing requests

· Manage ad-hoc projects, as needed

We’re excited about you because you:

· Have 3+ years billing experience (previous experience in a staffing industry and/or start up are strongly preferred)

· Demonstrate proficiency in Microsoft Office products

· Possess excellent organization and prioritization skills

· Pride yourself on the quality of your work

· Love process improvement and have been successful at implementing ideas to do things better or more efficiently

· Have a penchant for attention to detail, regularly exercise sound judgment, and are able handle sensitive and confidential information appropriately

· Can strike up a conversation with anyone and communicate effectively throughout all levels of the company

· Demonstrate a high sense of urgency, “one team” mindset, and positive attitude

Why Join Norwood?

Since 2016, Norwood has experienced scalable and thoughtful growth year-over-year and we have no plans to slow down anytime soon. We are driven by our core values and hold ourselves accountable to living them every day, no matter the circumstance or who is involved.

Our values are:

· Deep Roots, Strong Connections:Relationships are at the center of everything we do. It’s more than just being kind to others; we invest the time and care so our roots withstand the storm in difficult times.

· The Obstacle Is the Way: We see obstacles as opportunity. They shape us as people and as a team. Challenges are the catalyst for our growth, and we’re facing them head on. Taking the easy route is not in our DNA.

· True North: Do the right thing, even when it’s hard and no one is looking. Period.

· Unique Trees, One Forest: We honor everyone’s unique zone of genius and how their contributions help shape our collective success.

· Learning is our Journey – Knowledge is our Legacy: We pass the torch of knowledge to the others in the spirit of continual improvement and education. We empower, we mentor, and we give to give – not give to get.

Benefits & Perks:

Norwood actively supports team members to find balance and fulfillment in both their work and personal lives. Norwood is proud to invest in benefits that include:

· Open PTO - we recommend 15 days in addition to our holidays to recharge

· Company holidays – The office is closed the week between Christmas and New Years. We’re also a firm believer that 4-day holiday weekends are way better than 3.

· Medical, dental, vision, life insurance along with additional supplemental benefit options

· 401(k)

· Flexible schedule and work environment

· $300 remote office set up reimbursement

· $400 professional headshot reimbursement

· Monthly “Happy Hours” to play team games and get to know your colleagues on a team level (friendly smack talk is encouraged)

· Annual retreat to bond and have fun with your remote colleagues.

· Growth opportunities - when you win, we all win. We provide you with the tools to explore, decide, and effect change that furthers your career, your team, and the company.

Here is a quick view of our hiring process so you know what to expect:

1. Initial screening with our People Operations team

2. Technical interview with the hiring manager and potential teammates

3. Quick 5-minute assessment

4. Leadership interview

Even if you don’t meet all of the job requirements we still want to hear from you. We recognize that many skills and experiences are transferable and may not line up exactly to our job description. Don’t let that to be a barrier; if you are interested in learning more about Norwood and this role, please contact us!

Norwood is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Experience:

• billing: 3 years (Required)

Work Location: Remote

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